If I die it will be your fault!…..

Posted on May 23rd, 2021

The Institute of General Practice Management has launched a campaign to end abuse against practice staff. 

“If I die, it will be your fault”, one of the many abusive comments heard by reception staff throughout the UK every day.  78% of general practice reception staff report facing threatening behaviour, racist or sexist abuse, sometimes even physical abuse from patients. 

Many have had to call the police for help.  Some have left their job because they cannot face another day of rude and aggressive language. 

Please watch the campaign video below, which has been made by practice staff throughout the UK.  And please remember, we are operating our surgeries in line with NHS procedures and we are doing our best often in very difficult circumstances and with limited resources.