The Broadway Surgery

179 Whitehawk Road, Whitehawk, Brighton, BN2 5FL

Telephone: 01273 600888

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Doctors

The Surgery now offers extended access appointments. This means that you can see a Dr or a nurse from 6:30pm until 20:00pm Five days a week. These appointments are offered at the Wellsbourne health centre but may also be offered in other practices across Brighton. We also have a Doctor available on a Saturday and some Sunday mornings. Please ask the reception team if you would like to have one of these appointments.

Dr Anita Rajda Bolczyk

Nursing Team

The Practice nursing team work to provide nursing care, treatment and health education to all of our patients. For more information about the role of a Practice Nurse click on the link below.

general-practice-nursing-visual

Nurse Jac Mandal (f)
Practice Nurse

Ozzy Bolczyk - HCA/ Phlebotomist (blood tests)

Management

Practice Manager

My role as the Practice Manager involves many things such as implementing standard policies and procedures that keep the practice running smoothly, while also responding to any unexpected issues that regularly crop up!

Staffing and scheduling fall under the role of the Practice Manager, along with other human resource requirements such as managing leave and new employees. Financial tasks will be dealt with by the Practice Manager along with our finance administrator, such as managing the revenue cycle, overseeing different budgets and ensuring that the practice has all the necessary resources to continue operating effectively.

 Privacy and security management is a large and very important part of the Practice Manager’s role. I am responsible for ensuring that patient records are kept strictly confidential and overseeing the policies surrounding this area.

Understanding patient needs, providing a high level of service and seeking to improve patient satisfaction levels are all part and parcel of managing a practice and are imperative to the Broadway Surgery. Should you wish to comment or need to make a complaint about any of the services provided then please do not hesitate to contact me at the surgery.

Mrs S Poulton - Practice Manager

Administration

The Administrative team are there to help you with any queries you may have relating to your health and wellbeing, however please remember that the admin team are not clinically trained and cannot give you medical advice. They can assist patients by attending to them at the reception desk, booking appointments, giving prescriptions, managing incoming calls, managing the post and signposting. ‘Signposting’ means that we can find you help with a problem or issue from organisations outside of the surgery and put you in touch with them if you wish.

 

Missi Watts (f) - Reception Administrator

Mrs Tracey Watts (f) - Reception Administrator

Dawn Newcomb (f) - Reception Administrator

Hannah Khan (f) - Reception Administrator

Janet Manville (f) - Reception Administrator

Julie Hughes - Prescription Clerk

Terry Bryant (f) - Administrator (Bank)

HCA/ Phlebotomist

A Healthcare Assistant (HCA is a vital member of the healthcare team who provides direct support to patients and other healthcare professionals. HCAs work under the supervision of registered nurses and the Doctors.

HCAs can be trained to perform specific tasks like taking blood samples, administering vaccines, health checks & blood pressures for example

Ozzy Bolczyk - HCA

Reiki therapist

At the Broadway surgery, we are fortunate to have Deborah Maraisse as a member of our team. As a Reiki practitioner, Debi has a wealth of experience

In 2011, Debi established a clinic in Kemptown, Brighton. From 2014-2020, she helped children and their families at the Royal Alexandra Hospital, Brighton by providing Reiki treatment. Reiki treatment is known for promoting relaxation, reducing stress, and enhancing overall well-being. It can also support the body’s natural healing processes and improve emotional and mental health. Many patients report feeling a sense of calm and balance after their sessions.

Reiki treatments typically involve the practitioner gently placing their hands near the body, focusing on areas where energy may be blocked or imbalanced. While research is ongoing, some people report Reiki helping with stress reduction, anxiety, pain management, and overall well-being.

Deborah Mairesse - Trained Reiki therapist

Opening Times

  • Monday
    09:00am to 01:00pm
    03:00pm to 06:00pm
  • Tuesday
    09:00am to 01:00pm
    03:00pm to 06:00pm
  • Wednesday
    09:00am to 01:00pm
    03:00pm to 06:00pm
  • Thursday
    09:00am to 06:30pm
    GP is on call via IC24 number from 13:00
  • Friday
    09:00am to 01:00pm
    03:00pm to 06:00pm
  • Saturday
    08:00am to 02:00pm
    (Strictly By Appointment Only)
  • Sunday
    09:00am to 01:00pm
    Open Alternate Sundays - Book Via Reception
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